Privacy Policy

Privacy Policy – Biolens Lab

Last updated: 12/30/2025

This Privacy Policy explains how Biolens Lab collects, uses, and protects personal data from users of the
Biolens Lab mobile application.

The Application is intended exclusively for professional opticians and allows them to
place contact lens orders and manage related commercial activity.

By using the Application, you agree to this Privacy Policy.

1. Data Collected

Data provided by the user

  • First name and last name
  • Optical store or company name
  • Professional email address
  • Phone number
  • Billing and delivery address
  • Login credentials (encrypted password)

Order-related data

  • Order history
  • Ordered products
  • Quantities
  • Order and delivery status
  • Related commercial documents

Technical data

  • IP address
  • Device type and operating system
  • Device technical identifiers
  • Performance and diagnostic data

2. Use of Data

  • Account management
  • Order placement and tracking
  • Delivery and invoicing
  • User communication
  • Security and performance improvements
  • Legal compliance

3. Data Sharing

Personal data is never sold or rented.

  • Technical service providers
  • Logistics partners
  • Legal authorities when required

4. Data Security

Biolens Lab implements appropriate technical and organizational measures to protect data against unauthorized access.

5. Data Retention

Personal data is retained only as long as necessary to manage accounts, orders, and comply with legal obligations.

6. User Rights

Users may request access, correction, or deletion of their personal data by contacting:
privacy@biolens.ma

7. Children’s Privacy

The Application is intended for professionals only and is not directed to children.

8. Changes to This Policy

Biolens Lab reserves the right to update this Privacy Policy at any time.

9. Contact

Biolens Lab
📧 privacy@biolens.ma